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Series 6 - Jerre Stead, Chairman, CEO IHS, Inc.
"Revivolution" - 5 Key Principles for Success
People are the only sustainable competitive advantage...
Pillar #1 - Treat everyone with equal dignity and respect
Pillar #2 - 100% Trust of Every Person
Pillar #3 - Facts are Our Friends
Pillar #4 Consensus vs. Collaborative Management
Pillar #5 - Every colleague MUST have an intense.....
4 Measures of Colleague Development
Measure #1 Colleague Engagement Survey
Measure #2 - Customer Delight Survey
Measure #3 - Impact on Top Line/Bottom Line Profit
Measure #4 EPS Growth and Free Cash Flow
Most Important - Promoting the Right People
Making the Decision on Who to Promote
Creating a Culture with the Right Colleagues
Following Thru with the Dissatisfied Customer